Shipping Policy - Domestic
Shipment Processing Time
Most orders are processed within 1-2 days of purchase.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Priority Shipping 2-5 days (***Please keep in mind, mail has been shipping out extremely slow, due to the Covid pandemic, It may take an additional 5-7 days to receive your order. All orders are shipped Mon-Wed.***).
0.1 lb to 2 lb - $8.00 2.01 lb to 4 lb - $8.50 4.01 lb to 5 lb - $9.00 5.01 lb to 6 lb - $9.50 6.01 lb to 7 lb - $10.00
Shipping Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Be sure to check the email.
Damages
Soapstone Soaps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns
Unfortunately, merchandise can not be returned and there are no refunds.
Privacy
At Soapstone Soaps, we are committed to protect your privacy rights. We deeply appreciate our online customers and visitors and collect information to better serve your buying needs and shopping experience. Soapstone Soaps guarantees you that we will not sell, rent, or share any of your personal information with any third parties without your consent, except for our personal affiliates who provide us with necessary services to process your order.
General viewing of our site does not require for us to collect any personal information.
Shipment Processing Time
Most orders are processed within 1-2 days of purchase.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Priority Shipping 2-5 days (***Please keep in mind, mail has been shipping out extremely slow, due to the Covid pandemic, It may take an additional 5-7 days to receive your order. All orders are shipped Mon-Wed.***).
0.1 lb to 2 lb - $8.00 2.01 lb to 4 lb - $8.50 4.01 lb to 5 lb - $9.00 5.01 lb to 6 lb - $9.50 6.01 lb to 7 lb - $10.00
Shipping Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Be sure to check the email.
Damages
Soapstone Soaps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns
Unfortunately, merchandise can not be returned and there are no refunds.
Privacy
At Soapstone Soaps, we are committed to protect your privacy rights. We deeply appreciate our online customers and visitors and collect information to better serve your buying needs and shopping experience. Soapstone Soaps guarantees you that we will not sell, rent, or share any of your personal information with any third parties without your consent, except for our personal affiliates who provide us with necessary services to process your order.
General viewing of our site does not require for us to collect any personal information.